Three services, one workshop
Each service at Gearhaven is carried out in-house at our Ratchadamri workshop. No outsourcing, no waiting weeks for a piece to come back from elsewhere.
Request a QuoteOur approach to every piece
Every watch that comes through our door goes through the same intake process regardless of which service it's in for. We document the piece on arrival, discuss the scope of work before starting, and provide a written record of what was done when the work is complete. Nothing is rushed, and nothing is started without your agreement.
Intake & Document
The piece is examined, its condition noted, and a numbered record created before any further steps.
Scope & Agree
We outline what the work involves and the associated cost. You confirm before we proceed.
Carry Out the Work
Work is done in-house using methods appropriate to the age and condition of the piece.
Return & Record
You receive the piece along with a plain-language summary of the work completed and current condition.
Quartz Movement Repair
Quartz faults are often more straightforward than they appear, but they still require a methodical approach to identify the actual cause. We inspect the full circuit, check the coil, clean the battery contacts, and test timing accuracy before returning the piece. A written summary accompanies every job.
- Full coil and circuit inspection to identify the fault source
- Battery compartment cleaning and contact assessment
- Timing accuracy check before return
- Written summary of findings and work carried out
Typical Process
- 1. Intake inspection and condition photograph
- 2. Circuit test and fault identification
- 3. Component cleaning or replacement as required
- 4. Timing test and final check
- 5. Written summary prepared and piece returned
Lume Refresh
Luminous material on older dials degrades and discolours over time. Where renewal is appropriate, we assess each marker individually and apply material that suits the period and character of the piece. We do not refinish dials as a matter of course — only markers, and only where the condition warrants it.
- Individual marker assessment before any work begins
- Period-appropriate lume selected to suit the dial's era
- Dial integrity maintained throughout — no unnecessary work
- Hands can be included if lume condition requires it
Typical Process
- 1. Movement removed and secured; dial examined under magnification
- 2. Degraded lume carefully removed from affected markers
- 3. New material applied in measured layers and cured
- 4. Visual check for consistency and dial surface condition
- 5. Movement refitted; legibility test in low light
Pocket Watch Service
Older pocket watches require different handling than contemporary wristwatches. Parts are often no longer manufactured, cases can be fragile, and movements have tolerances that reflect a different era of production. We work on these pieces with care, and we'll tell you honestly if a piece would be better left as-is.
- Mainspring inspection — replaced only if condition requires it
- Movement cleaned and lubricated with period-appropriate oils
- Case and hinge work carried out carefully without overpolishing
- Timing regulated and checked across multiple positions
Typical Process
- 1. Detailed intake record and condition assessment
- 2. Movement disassembly and component inspection
- 3. Ultrasonic cleaning of movement parts
- 4. Reassembly with fresh oils; mainspring replaced if needed
- 5. Multi-position timing check and case work if agreed
Which service fits your watch?
Use the table below to get a sense of what each service covers. If you're unsure which applies to your piece, send us a description and we'll advise.
| Feature |
Quartz Repair
from ฿4,500
|
Lume Refresh
from ฿21,000
|
Pocket Watch
from ฿34,000
|
|---|---|---|---|
| Movement inspection | |||
| Movement cleaning | |||
| Circuit & coil diagnosis | |||
| Dial marker work | |||
| Mainspring renewal (if needed) | |||
| Case & hinge assessment | |||
| Written work summary | |||
| Best for | Non-running or erratic quartz watches | Dials with faded or missing lume | Antique or vintage pocket watches |
Not sure? Send us a note describing the piece and we'll point you in the right direction.
Starting prices
Final pricing depends on the specific condition of your piece and parts required. We confirm a firm figure before beginning any work.
Quartz Repair
- Circuit and coil inspection
- Battery contact cleaning
- Timing check
- Written summary
- 5–10 working days
Lume Refresh
- Marker-by-marker assessment
- Period-appropriate lume application
- Hands included if needed
- Written summary
- 10–20 working days
Pocket Watch
- Full movement service
- Mainspring renewal if needed
- Case and hinge work
- Written summary
- 3–6 weeks
How we handle every piece
Secure Storage
Every piece is assigned a numbered intake record and stored in a secured area of the workshop when not actively being worked on.
No Work Without Agreement
We provide a written scope and cost estimate before starting any work. If findings change the scope mid-job, we contact you first.
Correct Lubricants
We use oils and greases matched to the movement type and age — not one product applied to everything.
No Unnecessary Intervention
If a piece is stable and further work would risk damage, we say so. Restraint is part of the service.
Verified Handback
We ask for identification at collection and cross-reference with the intake record. Your piece does not leave without confirmation.
Open Communication
Questions are welcome at any stage of the process. We're reachable by phone and email during workshop hours.
Ready to send a piece in?
Tell us about the watch and what you've observed. We'll come back with a clear outline of what's involved and what it would cost — before any work begins.